TrueMail Collaboration Platform

The User Manual

Legal Notice

Copyright © 2012 True Internet.
All trademarks are the property of their respective owners.
Disclaimer: Although all documentation is written and compiled with care, TrueMail is not responsible for direct actions or consequences derived from using this documentation, including unclear instructions or missing information not contained in these documents.
The TrueMail Collaboration Platform combines the usability of Outlook with the stability and flexibility. It features a rich web-interface, the TrueMail Web Access, and provides brilliant integration options with all sorts of clients including all most popular mobile platforms.
Several closed source components exist, most notably:
  • the TrueMail Web Access.
  • the TrueMail Mobile Access.
These components, together with several advanced features for large setups and hosters, are only available in combination with a support contract as part of TrueMail Webmail's Commercial Editions.
Alternatively there is a wide selection of hosted TrueMail Webmail offerings available.
This document, the User Manual, describes how to use TrueMail Webmail from a user's view point. It discusses:
  • Outlook integration by using the Windows Client,
  • using the web-interface of the TrueMail Web Access and
  • syncing with mobile platforms like: Google Android, Windows Mobile and Apple iPhone.

1. Introduction
1.1. Scope of this document
2. Using the TrueMail Web Access
2.1. Basics
2.2. Managing folders
2.2.1. Printing
2.2.2. Resizing panes
2.2.3. Empty Trash folder
2.2.4. Restore items
2.2.5. Marking all messages in a folder as read
2.3. Access to Calendars for other users
2.3.1. Add a person
2.3.2. Change permissions
2.3.3. Remove a person
2.3.4. Open shared calendars
2.4. Email
2.4.1. Compose and send a new email
2.4.2. Inline images
2.4.3. Copy, move and delete email
2.4.4. Searching
2.4.5. Downloading Attachments
2.4.6. Attach items to mail
2.5. Calendar
2.5.1. Create new appointment with invitations and free/busy status
2.5.2. Accept a meeting invitation
2.6. Multiple calendar views
2.6.1. Move/delete appointment
2.7. Tasks
2.7.1. Recurrence in Tasks
2.8. Contacts
2.8.1. Create new contact
2.8.2. Detailed Contacts
2.9. Filter
2.10. Settings
2.10.1. The “Regional settings” tab
2.10.2. The “Look & Feel” tab
2.10.3. The “Profile” tab
2.10.4. The “E-mail” tab
2.10.5. The “Calendar” tab
2.10.6. The "Tasks" tab
2.10.7. The "Synchronization" tab
2.10.8. The "Forwarding" tab
2.10.9. The "Automatic Replies" tab
3. Configure Mobile Platforms
3.1. True-Push introduction
3.2. Setting up a mobile device
3.2.1. ActiveSync based configuration
3.2.2. iPhone based configuration
3.2.3. Android based configuration
4. Configure Calendar Clients (using CalDAV and iCal)
4.1. Mac OS X iCal Client
4.2. Thunderbird with the Lightning extension Guide
4.3. Evolution Client Configuration
5. Configure Outlook
5.1. Installation of the Outlook client

Chapter 1. Introduction

The TrueMail Collaboration Platform combines the usability of Microsoft Outlook and Exchange with the stability and flexibility of a Linux server. It features a rich web-interface, the TrueMail Web Access, and provides brilliant integration options with all sorts of clients including all most popular mobile platforms.

These components, together with several advanced features for large setups and hosters, are only available in combination with a support agreement as part of TrueMail Webmail’s Commercial Editions.

Alternatively there is a wide selection of hosted TrueMail Webmail offerings available.

This document, the User Manual, describes how to use TrueMail Webmail from a user’s view point.

1.1. Scope of this document

This manual is intended for users of the TrueMail Collaboration platform. Users interact with this platform by several means:

  • Microsoft Outlook,

  • the TrueMail Web Access, our web-based groupware solution, and

  • various mobile platforms like: Google Android, Windows Mobile and Apple iPhone.

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Chapter 2. Using the TrueMail Web Access

In this section we describe how to use the TrueMail Web Access, the web-based interface of the TrueMail Collaboration Platform .
In order to use the TrueMail Web Access a fairly recent version of Mozilla Firefox (preferred) or Microsoft Internet Explorer is needed.
Currently the TrueMail Web Access supports the most used features of Microsoft Outlook in a fairly comprehensive way. Yet a web-based interface can never match the functionality and usability of a native client (like Microsoft Outlook).

2.1. Basics

To login to the TrueMail Web Access, point the browser to the URL supplied by the systems administrator. By default this URL will look like:
the WebMail is available in several languages which can be selected from the dialog shown on Figure 2.1, “The TrueMail login screen”.
Login screen
Figure 2.1. The TrueMail login screen

After logging in, You will see the dashboard page. See Figure 2.2, “The Summary”.


With regards to the dashboard, some functionality is only available in the portlet.
Menu ``Summary''
Figure 2.2. The “Summary” Menu

2.2. Managing folders

Creating, moving, renaming, copying or deleting (sub) folders is accomplished with the right mouse button in the folder list. This pops-up a context menu as shown in Figure 2.3, “The context menu of a folder”.
Context menu of a folder
Figure 2.3. The context menu of a folder

It is not possible to delete, move, or rename default Outlook folders (like Inbox, Calendar and Contacts).

2.2.1. Printing

It is possible to print email and appointments from the WebMail. Simply use the Print button from the toolbar.
Following these steps it is also possible to print calendar overviews of a day, a week or a month.

2.2.2. Resizing panes

Just like in Outlook it is possible to resize the panes in the WebMail, allowing full control of the width and height of the workspace in each pane. To do so place the mouse between two panes en drag the pane border to the prefered location.

2.2.3. Empty trash items folder

The Trash folder can be emptied by using the right mouse button, and selecting option Empty folder from the context menu. This option is only available from the context menu (accessed with the right mouse button) of the Trash Items folder and the Spam Email folder (if it exists).

2.2.4. Restore items

When deleting an item in the Trash folder or the Spam folder, the item is still temporarily recoverable. Select the Trash folder or Spam folder, and use the mouse drag and drop to any inbox folder. As shown in Figure 2.4, “The soft delete restore window” it is possible to restore all or a selection of the deleted items.
Restorable Items
Figure 2.4. The soft delete restore window

2.2.5. Marking all messages in a folder as read

Marking all messages in a folder as “read” is accomplished by the right mouse button menu option Mark All Messages Read. Please note that when this option is selected, no read receipts will be sent when requested by a sender, even if that option is selected in the settings.

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2.3. Access calendars for other users

Just like in Outlook, the WebMail allows sharing permissions to be set on folders.You can manage share folder of an account at:

Calendar-> Administation -> double-click calendar name -> Premissions , as shown in Figure 2.5, “Calendar Permissions”.

Figure 2.5. Calendar Permissions

2.3.1. Add a person

Click on the Add button under the Permissions tab.
When the Address Book pops up, select the person to give permissions to and click Ok. This contact will then be added to the permissions list.


Please note that this persons' permissions must be changed. As by default the dialog grants no additional permissions.
Click Ok to save and close the permissions window.

2.3.2. Change permissions

Click on the person whose permission needs to be changed.
Now the permissions can be manually set in the bottom part of the permissions window, or one of the preset profiles can be selected from the Profile drop-down menu.
Click Ok to save and close the permissions window.

2.3.3. Remove a person

  • Click on the person who needs to be removed from the list.
  • Click on the Remove button.
  • Click Ok to save and close the permissions window.

2.3.4. Open shared calendars

To subscibe shared folders from the TrueMail Web Access click theYou can manage folder subscriptions of an account at:

Calendar -> click at calendar name. A window as shown in Figure 2.6, “Open Shared Folder” will be presented.

Subscribe shared folders
Figure 2.6. Open Shared Folder

From the dialog shown in Figure 2.6, “Open Shared Folder” it is possible to either open a single folder (for example the calendar folder), or open a complete folder list of a specific user.
To close an opened folder, use the Close store option in the right mouse button menu.

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2.4. Email

2.4.1. Compose and send a new email

  1. Select the button Compose in the left corner. This will show a dialog like Figure 2.7, “Create Mail”.
    Create Mail
    Figure 2.7. Create Mail

  2. Attachments can be added to the email by selecting the Attachments button.
  3. Email can be saved by selecting the Floppy disk icon. After a email is saved, it is stored in the Drafts folder.
  4. To set a flag that marks the email as important or high priority, click on the Extra options button or Tools icon.
  5. To add a recipient, either add their email address in the TO, CC, or BCC field manually, or select a person from the Address Book. To access the Address Book, click on the TO, CC or BCC button.


    When more than one recipient is added, email addresses need to be seperated by a comma (,).
  6. The internal users are shown by default (unless otherwise selected in Settings) in the Address Book (see: Figure 2.8, “Address Book”). By using the Show names from the: drop-down menu, it is possible to view contacts from either a personal contacts folders, or a Public contact folder. Alternatively, it is possible to search a folder using the search field positioned in the top left of the window.
Address Book
Figure 2.8. Address Book


It is not support to add company-wide defined address lists in the Address Book. Read the TrueMail Webmail Administrator Manual for more details regarding address lists. Automatic email address suggestion or Auto-Complete

When typing an email address or contact information in the TO, CC or BCC fields the WebMail automatically suggests names (a feature often known as auto complete). The suggestions are listed below the input field (see: Figure 2.9, “Automatic Suggestions”) and a suggestion can be selected by both mouse or keyboard. The suggestions are based on email addresses and contact information that have been used recently.
It is possible to delete an address from this list by moving the selection to the address in question (by either using the keyboard arrows or by placing the mouse over it without clicking) and then pressing the Delete key. The address is removed, but when it is used again it will show up in the list once more.
Automatic suggestions
Figure 2.9. Automatic Suggestions Attachments

You can attach files to your message by clicking the Attachments button in the Create E-Mail screen. A window will open, which allows files to be uploaded.
From TrueMail Webmail it is possible to upload multiple attachments at once. Prior versions of TrueMail Webmail only allow the upload of one file at a time.


To upload multiple files at once, Java has to be installed in the browser. Set the sender address (from field)

It is possible to set the FROM address of emails before they are sent. This field can be found above the TO field, as shown in Figure 2.10, “Selecting a from address”. When no address has been selected the default address is used.
Selecting a from address
Figure 2.10. Selecting a from address


Please note that the FROM field is only displayed when FROM addresses have been set in the E-mail.

E-mail-> Administation -> Accounts -> double-click account name -> Manage sender aliases

Adding From addresses
Figure 2.11. Adding From Addresses


Please contact the systems administrator, if the following (bounce) message is returned when sending from a different sender adress: You are not allowed to send as the given user.
Since TrueMail Webmail two kinds of delegation are available:
  1. Send on Behalf permissions: if a user grants the appropriate permission to another user, the latter can send items on behalf of the other user. In this case an email or meeting request will be sent with the following From field: “<delegate> on behalf of <user>”.
  2. Send As permissions: if the system administrator gives the rights to user B to ‘send as’ user A, the receiver of an email will not see that user B sent an email. The receiver will only see user A in the From: field.
Before TrueMail Webmail, user themselves where allowed to “send on behalf of” by entering the other users inbox. By this method it was always explicitly visible who sent the email. For example: Pete enters the inbox of ‘info’ and sends an email as the non-active user ‘info’, would result in: on behalf of
Since TrueMail Webmail it is possible to send emails as other users without the “on behalf of” part. Due to security reasons the new “send as” permission is only configurable server-side by the administrator. This setting can always be overruled by the user itself and the old “on behalf of” permission can still be set by the user.
Keep in mind that delegation always overrules impersonation. A user can always choose not to let another user impersonate as himself. Saving an email to drafts

Saving an email is possible by clicking the Save (a floppy disk) icon. After saving the email, it is stored in the Drafts folder.

2.4.2. Inline images

From TrueMail Webmail the WebMail has the ability to add inline images in mail messages. To add an inline image, click on Attachments and select an image. If the ‘HTML’ format is being used (see Compose mail in this format in Settings, E-mail tab), the use HTML markup functionality is enabled. A menu toolbars will appear below the subject as seen in Figure 2.12, “Insert images icon to insert the image as a inline image”. Click on the blue cross icon to insert the image in the mail body as shown in Figure 2.13, “Example of an Inline Image”. The inline image will inserted at the last cursor position.

Example of an Inline image
Figure 2.13. Example of an Inline Image

To change the image size, right click on the image and resize. Figure 2.14, “Image resize” will appear which enables the user to customize width and height of the image.
Image properties editor
Figure 2.14. Image resize

It is possible to delete the inline image directly from the main body, as if it were text.
In some browsers it is possible to paste an image from your clipboard directly into the editor. This will embed the image into the source of the body and it means that it will not become an attachment. The image will be shown properly in Firefox and Internet Explorer 9, with limited support in Internet Explorer 8. In Outlook the image will not be visible properly.

2.4.3. Move and delete email

The following screenshot (Figure 2.15, “Context menu from a mail message”) shows the context menu that shows up when clicking with the right mouse button on an email. Drag and Drop are performed.
Context menu from a mail message
Figure 2.15. Context menu from a mail message Delete email

There are several ways to delete email. They are: Move email

To move a single items it is most convenient to simply drag the item to its new location. Place the mouse cursor over the item to be moved, click and hold the left mouse button. Continue to hold the button down while moving the mouse cursor until it is over the folder the message needs to be placed.
Moving email
Figure 2.16. Moving Email

Notice that the folder names under the mouse cursor are highlighted while moving. This highlighting marks the folder where the message will be placed when releasing the button.
To move multiple items, first select all the items (only items that are currently visible can be moved). To select a range of items click on the first item and then press and hold the shift button on the keyboard. Before releasing the shift button, use the mouse to click on the last item in the range that needs to be moved. All items between the two items clicked on will become highlighted.
With items that are not consecutive, hold down the control (Ctrl) button on the keyboard while clicking on each item. To drag and drop these items, release the control button, place the mouse cursor on one of the selected messages, drag them into the designated folder.
It is also possible to drag and drop messages to the desktop. For more information about this feature, see section 2.14.1, “TrueMail Attachment Drag ‘n’ Drop Extension”. Change email view

In the TrueMail Web Access, the email view has a default layout: a list of messages with a From and a Subject colomn. However, it is possible to change the view by adding or removing columns. To do so, use the right mouse button to click on the header of the list (for example on the From header field) and select the Field Chooser option from the context menu. A dialog that looks like Figure 2.17, “Field Chooser” will pop up.
Context menu from a mail view column
Figure 2.17. Field Chooser

2.4.4. Searching

To search click the Search button in the tool bar. A seach bar (see: Figure 2.21, “Searching Options”) will then be added to the WebMail view (to remove the search bar, click the Search button again).
Searching options
Figure 2.21. Searching Options

The seach bar allow a user to enter a search query and choose where to search. For example if a user remembers just a part of a message’s subject he can select Subject from the pull down menu. After the query is keyed in the user should click the Search button (binoculars icon) on the seach bar, or press the enter on the keyboard. As shown in Figure 2.22, “Search Result”, the email list is updated with the results of the search query.
Search Result
Figure 2.22. Search Result

When finished searching press the Stop button (X icon) to return to the normal list view. To remove the search bar click the Search button in the tool bar again.

2.4.5. Downloading Attachments

Attachments can be downloaded one by one, by right-clicking the attachment and selecting Save target as. From TrueMail Webmail, it’s possible to download all attachments from a message at once, in a compressed ZIP file, by clicking the Download all as zipfile button, as seen in Figure 2.23, “Message Attachments”.
Message Attachments
Figure 2.23. Message Attachments

2.4.6. Attach items to mail

To add items as attachments or forward them as text message in body of composing mail.
  1. Click on Attach Items button or envelope with paper clip icon (see: Figure 2.24, “Attach Item Dialog”).
    Attach Item Dailog
    Figure 2.24. Attach Item Dialog


    You must click Upload files button for upload files from your PC to WebMail.
  2. Browse through the message list and select the items need which to be attached.
    New mail with items
    Figure 2.25. New Mail with message items added as attachment


    Items can be attached as Text or as Attachment, By selecting the check box as required, by default, items are added as Attachments.


Attachments in the original e-mail are not forwarded with the new text message.

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2.5. Calendar usage

2.5.1. Create new appointment with invitations and free/busy status

  1. Select the folder Calendar.
  2. Select the button New to create a new appointment. A dialog as shown in Figure 2.26, “New Appointment” pops up.
    New appointment
    Figure 2.26. New Appointment

  3. Insert a subject for the appointment, and optinally a location.
  4. Select a start and end time for the appointment.
  5. Optional: Enable the reminder option, this will trigger a reminder pop-up (see: Figure 2.27, “Reminder dialog”) before the appointment starts. The time interval between the reminder and the appointment is adjustable in the field next to the reminder option. When it is time for the reminder to pop-up, the TrueMail Web Access shows a list of these reminders with buttons to Open the item, Dismiss the item, Dismiss All items or to Snooze the reminders by a given time.


    Pop-up windows need to be allowed by the browser to see reminder pop-up windows. Often this needs the domain name of the TrueMail Web Access to be whitelisted for pop-up windows in the browser.
    Reminder Dialog
    Figure 2.27. Reminder dialog

  6. Using the button Participants one can send a meeting request as shown in Figure 2.28, "Meeting request". The attendee will receive a meeting request which the attendee can Accept, accept as Tentative or Decline, alternatively the attendee can also Propose New Time for that request.
    Meeting Request
    Figure 2.28. Meeting request

  7. Add the User from Corporate Addressbook shown in Figure 2.29, “Add user from Corporate Addressbook”. And add the User from Personale Addreesbook show in Figure 2.30, "Add user from Personal Addressbook"

  8. Note

    Corporate Addressbook will show only who ever sign on to webmail
  9. By opening the tab Scheduling, the free/busy times for multiple people are shown (see: Figure 2.31, “Scheduling/FreeBusy”). On this tab colleagues can be invited (Add a name); an overview is showing exactly when a specific person is busy, out of the office, or available. If an attendee has proposed a new date or time for a meeting, the proposals are shown on the Scheduling tab as well.
    Figure 2.31. Scheduling/FreeBusy

2.5.2. Accept a meeting invitation

If someone invites you for a meeting, you will receive meeting invitation. At the top of the invitation a bar containing the buttons Accept, Tentative, Decline and Propose New Time is shown for sending a response to the owner of the appointment. See Figure 2.32, “Meeting invitation buttons”.
Meeting invitation buttons
Figure 2.32. Meeting invitation buttons

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2.6. Multiple calendar views

The TrueMail Web Access calendar has four different views:
  • Day view
  • Workweek view
  • Week view
  • Month view
Views can be switched via the four buttons in the tool bar.
The date picker is used to move the view to another day/week/month, which is at the top right of the screen when the calendar is opened.

2.6.1. Move/delete appointment Move appointment

An appointment can be moved to another time/date by selecting the item and dragging it to the new date and time. Alternatively, (for instance if the new date is not in the current view) an appointment can be opened (either by double clicking on it or by right clicking on it and choosing the Open option), which presents a dialog where the new date and time can be set. Delete appointment

Appointments are deleted by the delete button in the context menu that shows when clicking on an appointment with the right mouse button. Alternatively, one can use the Delete button in the tool bar, or the Del/Delete key on the keyboard.

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2.7. Tasks

In the task folder a to-do list can be created and managed. A task is created with the following steps:
  1. Use the button New to create a new task. A New Task dialog will be opened as shown in Figure 2.41, “New task window”.
    New task window
    Figure 2.41. New task window

  2. Fill in the preferred fields. The fields in this window are comparable with those in the New Appointment dialog.
  3. Use the Ok button to confirm. The task can now be found in the task overview

2.7.1. Recurrence in Tasks

Task Recurrence
Figure 2.43. Task Recurrence Add/Change Recurrence in a Task

Only the owner of a task can change the task in a recurring task.
  1. Select Recurrence from menu in task dialog shown in Figure 2.41, “New task window”. This pops-up a recurrence dialog as shown in Figure 2.43, “Task Recurrence”.
  2. Select the frequency (Daily, Weekly, Monthly, Yearly) of recurrence.
  3. To specify when the task repeats, do one of the following:
    • Repeat the task at regular intervals: Click on options given on the right-side of Recurrence pattern to recur the task on specific intervals
    • Repeat task at interval after the date it is completed: Click Regenerate new task and fill the interval in the box.


Recurring tasks appear one at a time in the task list. When user marks one occurrence of the task complete, the next occurrence appears in the list. Remove Recurrence from a Task

  1. Open the recurring task
  2. Click Recurrence from menu in task dialog.
  3. Click Remove Recurrence as shown in Figure 2.43, “Task Recurrence”

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2.8. Contacts

The Contacts folder has multiple views: card view and list view. Switching between views is done with the buttons on the tool bar.
Emails can be send directly to contacts by the right mouse button context menu option Email Message.
The letters at right side of the contact view allow users to quicky move through the contact list.
Figure 2.45. Contacts

2.8.1. Create new contact

A new contact is created with the New button in the tool bar, when the viewing the Contacts folder.
The New Contact dialog is then shown allowing a user to fill in all the information about a contact before it is saved with the Save button.
With the option Private, in lower right corner of the New Contact dialog, the contact can be hidden from colleagues that have access to that Contacts folder.

2.8.2. Detailed Contacts

Since TrueMail Webmail the WebMail provides a detailed dialog for contacts as shown in Figure 2.46, “Details of a contact”.
Details of a contact
Figure 2.46. Details of a contact

In the Contact window, buttons are available instead of labels; click a button to show the details for that particular field. Screenshots of the detailed dialog boxes for Full Name (Figure 2.47, “Personal details dialog”), Phone Number (Figure 2.48, “Contact details dialog”) and Address (Figure 2.49, “Address details dialog”) are shown below.
Name details dialog
Figure 2.47. Personal details dialog

Phone details dialog
Figure 2.48. Contact details dialog

Address details dialog
Figure 2.49. Address details dialog

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2.9. Filter e-mails

Filter automatically perform actions on incoming messages based on certain criteria, they can move the message. When a message is deliverd the rules are applied directly on the TrueMail Server, so a user does not have to be logged in to execute the rules.
To create or edit rules, go to:

E-mail -> administration -> Accounts -> Double click account row -> Filters

(see: Figure 2.55, “Filter e-mails”).
Filter e-mails
Figure 2.55. Filter e-mails

A dialog as shown in Figure 2.56, “Filter e-mails overview dialog” is presented. In this dialog a user’s rules can be created, modified or deleted. It is also possible to change the order in which the rules are applied.
Rules overview dialog
Figure 2.56. Filter e-mails overview dialog

To create a new rule, click the New button in the Filter dialog. The dialog as shown in Figure 2.57, “Add/edit filters dialog” is presented. This is the same dialog as the dialog for editing filters which is opened by selecting a rule from the Filters dialog and double clicking the filter name.
Add/edit rules dialog
Figure 2.57. Add/edit filters dialog

In the Filter name field a short description of the rule — to identify it in the filters overview dialog — can be provided. Below the Filter name field the criteria of the rule are specified. The incoming message can be matched by sender address, by subject, by from, by the recipient address.
When finished close the dialog by clicking the Ok button. To save the rule, the Filters overview dialog must also be closed by clicking Ok.

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2.10. Settings

In the bottom-right corner of the TrueMail Web Access, to the left of the log out link, resides a settings link by which the Settings dialog can be opened. The follwing sections cover each of the tabs.

2.10.1. The “Regional settings” tab

Settings: Regional settings
Figure 2.58. Settings: Regional settings

  • Language, sets the default language for the WebMail.
  • Timezone, set the timezone that locate in Calendar.
  • Date Format, set the date format for the WebMail.
  • Date Seperator, set the seperator for date, month and year.
  • Time Format, set the format of time for display in WebMail.
  • First weekday, set the day for first of week in Calendar view.
  • Thousand Seperator, set the sperator for thousand
  • Decimal Seperator, set the sperator for Decimal
  • Currency, set the sign of currency

2.10.2. The “Look & Feel” tab

Settings: Look & Feel
Figure 2.59. Settings: Look & Feel

  • Theme, the display screen color.
  • Start in module, the first start view of Web Access
  • Maximum number of rows in lists, a email messages in the list view.
  • Sort names by, the display contact name.
  • Must sound, set when you don't want to hear sound.
  • Show a pop-up window,
  • Mail reminders, automatic send email message to you for calendar.

2.10.3. The “Profile” tab

Settings: Profile
Figure 2.60. Settings: Profile

  • Prosonal, the personal information.
  • Company, the company infomation.

2.10.4. The "E-mail" tab

Settings: E-mail
Figure 2.61. Settings: E-mail

  • Use HTML markup, compose email with HTML format.
  • Don't show unknown recipients dialog, .
  • Always request a read notification, .
  • Always respond to a read notification, .

2.10.5. The “Calendar” tab

Settings: E-mail
Figure 2.62. Settings: Calendar

  • Reminder, how long before the appointment start the default reminder should occur.
  • Color, the color for your personal calendar.
  • Default Calendar, the default calendar for TrueMail Web Access.

2.10.6. The “Tasks” tab

Settings: Tasks
Figure 2.63. Settings: Tasks

  • Default tasklist, sets which account of task should be used by default throughout the TrueMail Web Access.

2.10.7. The “Synchronization” tab

Settings: Look & Feel
Figure 2.64. Settings: Synchronization
Here you can control the addressbooks, tasklists and calendar to synchronize with. You can also enable the automatic deletion of events and tasks that are older then a configurable number of days. With this setting enabled all old events will be deleted from your phone but not from Group-Office. This way your phone stays clean and fast.

2.10.8. The "Forwarding" tab

Settings: Forwarding
Figure 2.65. Settings: Forwarding

Generically refers to the operation of re-sending an email message delivered to one email address on to a possibly different email address.
  • Enable forwarding, re-sending an email message.
  • Do not leave copy on server, you can not Enable this if Disable forwarding.

2.10.9. The "Automatic Replies" tab

Settings: Automatic Replies
Figure 2.66. Settings: Automatic Replies

When you're going to be away from your email for an extended period of time, you can use them to automatically reply to your incoming email to tell your correspondents that you're away, when you'll be back, and perhaps let them know who they can get in touch with for help while you're gone.
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Chapter 3. Configure Mobile Platforms

This chapter describes how to configure the True-Push software to synchronise PDA’s and Smartphones with a server based solution.
True-Push is available as an opensource project on Sourceforge -

3.1. True-Push introduction

The True-Push software allows users with PDA’s and Smartphones to synchronise their email, contacts, calendar items and tasks directly from a compatible server over UMTS, GPRS, WiFi or GSM data connections. The following devices are natively supported by True-Push:
  • Pocket PC 2002 and 2003
  • Windows Mobile 5 and 6
  • Nokia E-series
  • Sony Ericsson P990, W950 and M600
  • All other ActiveSync compatible devices
  • Apple iPhone
The devices can be synchronised because the True-Push module emulates an MS Exchange server on the server side, allowing users to synchronise without installing specialised synchronisation software on their devices.
True-Push supports the following backend server technologies:
  • TrueMail: TrueMail is a workgroup sharing solution based on the look-and-feel of Microsoft Outlook, which enables sharing of mail and appointments from Outlook and a web based interface.
  • IMAP: is a widely used mail protocol with folder support.
  • Maildir: Maildir is a simple mail solution available on almost every Linux system. All mails are stored in specific directories on the server.
  • vCard: Implementation used to synchronise vCard files with contacts on the PDA.

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3.2. Setting up a mobile device

It is simply a case of adding an ‘Exchange server’ to the ActiveSync server list by specifying the IP address of the True-Push Apache server, disabling SSL, unless SSL has already been setup on the Apache server, setting the correct username and password (the domain is ignored, simply specify domain or some other random string), and then go through the standard ActiveSync settings.
Once the mobile device has been setup, it should be possible to synchronise the device simply by clicking the Sync button in ActiveSync.

3.2.1. ActiveSync based configuration

The following steps are made for the Pocket PC, though still applicable for Windows Mobile 5/6 or Nokia’s ‘Mail for Exchange’:
  1. Open ActiveSync and select set up your device to sync with it.
    ActiveSync introduction
    Figure 3.1. ActiveSync introduction

  2. Type the server address (without http or other URL parts). Example:
    Server address
    Figure 3.2. Server address

  3. Specify a username and password, a domain must be specified but it is not used within True-Push, so simply domain or some other random text can be specified. Select save password if automatic sync is preferred.
    Account details
    Figure 3.3. Account details

  4. Select which items must be synchronised.
    Synchronise options
    Figure 3.4. Synchronise options

  5. Press Finish and start synchronising by pressing Sync.

3.2.2. iPhone based configuration

The following steps are applicable for the iPhone:
  1. Open Settings and touch Mail, Contacts, Calendars.
  2. Touch Add Account… and touch Microsoft Exchange.
    Mail, Contacts, Calendars settings
    Figure 3.5. Mail, Contacts, Calendars settings

    Choice Protocol/Provider
    Figure 3.6. Choice Protocol/Provider

  3. Enter the user credentials, and touch Next.
    User settings
    Figure 7.7. User settings

  4. The device will try to contact the server. If the server is not equal to in this case, the connection will fail. If the server is not configured for SSL connections, the connection will fail too. The iPhone has SSL enabled by default.
  5. A new option field Server will pop up. Enter the correct server address. Example:
    Extra server field
    Figure 3.8. Extra server field

  6. If SSL is not available the connection will fail to be established. Touch Save in order to keep the current account settings. Go to the just created account and touch Account info and disable Use SSL.
    Save settings
    Figure 3.9. Save settings
    Save settings
    Figure 3.10. Account settings

3.2.3. Android based configuration

The following steps are made for the Android 2.2 is required for Calendar support. Android 2.0 is required for ActiveSync support.:
  1. Open Menu and select Settings.
    Android settings
    Figure 3.11. Android Settings

  2. Touch Accounts -> Add account
    Add accounts
    Figure 3.12. Add accounts

  3. Touch Corporate Sync.
    Corporate sync
    Figure 3.13. Corporate Sync

  4. Note

    Some Andriod mobile may touch Microsoft Exchange ActiveSync.
  5. Specify a Email address, password and Username, a domain must be specified but it is not used within True-Push, so simply domain or some other random text can be specified. Select Next if automatic sync is preferred.
    Enter Account
    Figure 3.14. Enter Account

  6. Note

    Touch OK if Android show messages "Could not auto-detect server"
    Auto-detect Server
    Figure 3.15. Auto-detect Server
  7. Specify a Server address. Example:
    Enter Server
    Figure 3.16. Enter Sever

  8. Press Done.
    Figure 3.17. Success

Chapter 4. Configure Calendar Clients (using CalDAV and iCal)

This chapter describes how to configure the CalDAV or iCal client for using with the TrueMail server. The TrueMail-ical gateway enables users to view their TrueMail calendars using clients like Sunbird, Evolution or Mac iCal. TrueMail tasks can be synchronised and created from the different clients.
To access calendar folders on TrueMail the following options are available.
For all clients but the Mac OS X iCal client use:
URL Calendar
User's own default calendar via ical (not recommended)
User's own default calendar
Other-user's calendar list
User's self created calendar in user's (own) store
User's self created subcalendar in a self created calendar
Calendar folder in the public folder
For the Mac OS X iCal client use:
URL For Mac OS X iCal client Calendar
User's calendar list
Other-users calendar list
Public folders list


The <other user> or <user>/<calendar> is only reachable if the correct permissions are available.


The Mac iCal client is fully tested and supported up to 10.5.6.

4.1. Mac OS X iCal Client

  1. Start iCal in Finder: click Go > Applications > iCal.
  2. Click iCal from menu and select Preferences.
    iCal dropdown menu
    Figure 4.1. iCal dropdown menu

  3. Click on '+' to create new account.
    Account details
    Figure 4.2. Add Account

  4. For caldav, select CalDav Account type. Enter as User Name: Example.
    Account details
    Figure 4.3. Add Detail

  5. Fill in the details. Add server address as: Make sure you use the following settings:
    1. Find your principals on your browser URL at:
    2. Login by fill in your User name and Password
    3. Click Principals
    4. Click your user account
    5. Copy the Principals URL from browser
    Principals URL
    Figure 4.4. Principals URL
  6. Click on Create to retrieve the calendars of the user.
    Account created
    Figure 4.5. Account created

4.2. Thunderbird with the Lightning extension Guide

  1. Find your calendar on your browser URL at:
    New calendar location
    Figure 4.6. Find your calendar URL

  2. Select your username and then find your calendar.
    New calendar location
    Figure 4.7. Select calendars
    New calendar location
    Figure 4.8. Select your account name
    New calendar location
    Figure 4.9. Select your username
    New calendar location
    Figure 4.10. Calenar URL

  3. Start Thunderbird client.
  4. Note

    Before adding, make sure Lighning extension installed on Thunderbird
  5. Click on File in the menu bar and select New Calendar.
  6. Select option on the Network. Click Next.
    New calendar location
    Figure 4.11. New calendar location

  7. For caldav, select CalDav option. Enter as location: Example.
    iCal details
    Figure 4.12. CalDav details

  8. Fill in the details. Add name and select the E-Mail account
    CalDav details
    Figure 4.13. Name details

4.3. Evolution Client Configuration

  1. Start Evolution client.
  2. Click on menu New. Select Calendar.
  3. Fill in the details and remove the Use SSL option. The URL options are similar to Sunbird.
CalDav details
Figure 4.14. CalDav details

Chapter 5. Configure Outlook

Outlook can synchronize using the free Funambol Outlook client. Follow the installation instructions and make sure you use the followin settings:

5.1. Installation of the Outlook client

  1. To install the Funambol Sync Client for Microsoft Windows. You can get this client from the Funambol website:
  2. After install Funambol Sync Client. Open the Outlook -> Add-Ins You will see the Funambol in toolbars.
    iCal dropdown menu
    Figure 5.1. Install Funambol Sync Client

  3. Fill in the details. Add Location:
    Account details
    Figure 5.2. Account details


    You can find the Location from TrueMail -> Settings -> Synchronization -> Sync URL: Example:

  4. Enable and Disable Items for Sync Client and then Click on OK
    Account details
    Figure 5.3. Sync Items

  5. Click on Sync All to start sync.
    Account created
    Figure 5.4. Outlook Sync Client Ready
  6. Wating for synchronizaton.
    Account created
    Figure 5.5. Outlook Syncing
  7. Sync complete
    Account created
    Figure 5.6. Sync complete